Enjoyable book that provides a good background summary for "crowdsourcing" efforts or just plain topic curiosity. Case study examples are relevant and diverse. Good complementary reading to Li's "Groundswell" book
Great insights into a cultural change going on under your very nose. A must read for those in business and those who want to stay in business 10 years from now.
Very much recommend it for anyone who wants to understand the Social Media/Networks/etc. The book provides some history on what is fueling the movement and a framework to understand it. I constantly relationships in the reading to consumer research and technology trends we are studying at work (at great cost). This book is a great summary, with the added bonus of a chapter focused on its...more
Very much recommend it for anyone who wants to understand the Social Media/Networks/etc. The book provides some history on what is fueling the movement and a framework to understand it. I constantly relationships in the reading to consumer research and technology trends we are studying at work (at great cost). This book is a great summary, with the added bonus of a chapter focused on its Economics. As a closet economist, I enjoyed it very much. hide
Easily used, solve problems with the power of your consumers. Engage them, entertain them and strap them in for the long hall. Once they help shape your service you can't lose them if you wanted to.