Jerome Groopman, a regular essayist for The New Yorker, examines the oft-neglected subject of the underlying psychology that drives doctors to make decisions--and to make mistakes! In a society where doctors are revered as nearly godlike and patients regularly receive their diagnosis with total faith, this account, which includes the honest apprais...more

Katrina Firlik is a neurosurgeon, one of only two hundred or so women among the alpha males who dominate this high-pressure, high-prestige medical specialty. She is also a superbly gifted writer–witty, insightful, at once deeply humane and refreshingly wry. In Another Day in the Frontal Lobe, Dr. Firlik draws on this rare combination to create a ...more

Furious that his girlfriend chose to bring twin babies to term, Dennis walks out of Jennifer's life. And now the Centers for Disease Control have quarantined Jennifer, along with 200 others who attended the reception for a missionary couple bearing a deadly virus. Is Jennifer at risk? Does Dennis even care what will happen to the twins, separated f...more

Called "the world's conscience" and one of the 100 most influential people of our time by Time magazine, Jan Egeland has been the public face of the United Nations. As Undersecretary-General for Humanitarian Affairs, he was in charge of the Office for the Coordination of Humanitarian Affairs (OCHA) for three and a half years. One of the bravest and...more

The Harvard Business Review Paperback Series brings managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Gathered in a highly accessible format are the leading minds and landmark ideas that have established the Harvard Business Review as required reading for forward-thinking businesspeople wor...more

Who do we call when we're in dire need of help? 911, of course. However some situations that callers perceived as emergencies, may not be so urgent. Dispatcher: "911. What is your emergency?" Male caller: "Yeah, I want to order a pizza. "What's the Number for 911? is a collection of more than 170 stories and actual transcripts of strange, a...more

High reliability organizations (HROs) such as ER units in hospitals or firefighting units are designed to perform efficiently under extreme stress and pressure. Using HROs as the model for the 21st century organization, Karl Weick and Kathleen Sutcliffe show readers how to respond to unexpected challenges with flexibility rather than rigidity and t...more

One of America's foremost prognosticators and author of the bestseller and management classic The Art of the Long View discusses the big surprises ahead, the resulting scenarios that are creating the future of our world, and what they will mean for you and your business. The world we live in today is more volatile than ever. At times it seems that...more

Crisis Management: Planning for the Inevitable, the first book ever written on this topic, has helped thousands of companies around the world avoid the pitfalls of a crisis, or manage their way out of one. Its practical, hands-on advice and revealing behind-the-scenes case studies make it the leading book for Foutune 500 companies, small-to-medium ...more

Written for business executives, FIRING BACK provides guidance on how to bounce back after having been let go from top positions. Acknowledging that the experience can be devastating to one's self-esteem, Jeffrey A. Sonnenfeld and Andrew Ward advise business leaders to take a positive stance, and above all, avoid defensiveness. They should constru...more